Ampirra support

Get the right help fast

Quick answers first. If you still need us, send the form with your bike model and product.

Quick answers

Before you message

Fast answers to the usual questions.

How do I know if a part fits my bike?

Shop by bike platform first. If your exact bike is not listed, ask before ordering.

Do I need anything else to install this?

Product pages list what is included. If you are not sure, send your bike model and the product name.

How long does shipping usually take?

Checkout shows the most accurate shipping options before payment.

What should I include for install help?

Send your bike model, product name, and the install step that is giving you trouble.

Where do I get replacement brackets or hardware?

Check replacement parts in the catalog. If it is missing, tell us the product name.

What if I ordered the wrong part?

Send your order number right away so we can help before it ships.

Contact Ampirra

Send a clear request.

Send the basics once and we can usually answer without a long back-and-forth. The bike model matters most for fitment and install questions.

Photos help us solve fitment and install issues faster. Submit this form first, then reply to our email with images.

  • Fitment: bike model plus the part you are considering.
  • Install help: bike model, product, and the step that is stuck.
  • Orders: order number or checkout email if you have it.

Need to send photos? Submit this first, then reply to our email with images.